Trustworthy AI Made Approachable

VIEW IN BROWSER Riley Coleman January 2026 From Social Media's Attention Economy to AI's Intention Economy In this issue AI as a driver of the new Intention Economy The unconscious signal you give AI that is making it easy to manipulate you Dark Patterns emerge Cambridge Analytica Was Just the Prototype I remember when I first heard about the Cambridge Analytica story in breaking news. That particular sick feeling when you realise you've been naive. The platform you'd been casually sharing...

VIEW IN BROWSER Riley Coleman Febuary 4, 2026 The Smartest AI Companies Are Slowing Down. Here's Why. In this issue What & why are they slowing down What should you take away from it? Leading AI companies aren't optimising quality away. They're building in slower deliberate steps where it matters most to them. A few weeks ago, I was deep in a rabbit hole. I'd been analysing the top design leadership subreddits, trying to understand what's actually keeping leaders up at night. One post stopped...

VIEW IN BROWSER Riley Coleman Jan 2026 AI Burnout the unseen impact of overwhelm In this issue AI burnout is on the rise Drivers of AI Burnout Downloadable Intervention Kit The Silent Erosion It’s 7 PM on a Tuesday. You’ve just delivered the seventh iteration of a design that was already good at version three. The stakeholder asked for “just a few more variations”.... because the AI can generate them in seconds, so why not? You close your laptop and feel… nothing. Just a bone-deep, hollow...

VIEW IN BROWSER Riley Coleman State of AI adoption in Design End of 2025 In this issue ZERO AI Hype 80 Sources, 34 Deep Interviews Our Truth... Out loud I've spent the last few months trying to understand something. There's a gap between what designers are saying about AI publicly and what they're feeling privately. The LinkedIn posts are confident. The Reddit threads tell a different story. So I went looking. Over 80 sources. Nearly 100 direct quotes. Industry reports, academic research,...

VIEW IN BROWSER Riley Coleman July 2025 The End of Global AI Cooperation as We Know It In this issue Policy change & why it impacts YOU Bias & Discrimination unchecked International Cooperation Breakdown What actions you can take to protect yourself How New Policy Changes Will Shape Your Digital Life What's Happening Right Now A new policy document from the United States has fundamentally changed the global approach to artificial intelligence development. This isn't about politics - it's...

VIEW IN BROWSER Riley Coleman August 2023 AI Experiences require Deliberate Friction In this issue Friction results in lives saved 4 types of meaningful friction Overcoming implementation challenges The Wisdom Gap: The Best AI Experiences Deliberately Slow You Down When we design AI interactions that feel seamless and frictionless, we're actually designing out the most valuable part of the partnership: human wisdom. The most successful AI system you've probably never heard of sits quietly in...

VIEW IN BROWSER Riley Coleman June 2025 Why AI Literacy Matters Now Business Risk, Talent, and the Future of Design In this issue Levers to achieving promised Accelerated Productivity from AI Unique challenges that AI presents for adapting ways of working Unique challenges & responsibilities designing for AI products & services has Last week I sat down with Joe Woodham on All Things Design podcast for a great chat — to unpack how teams can confidently build AI capability in their design...

VIEW IN BROWSER Riley Coleman August 2023 How are you adapting to change? In this issue Uncomfortable Truth Following on from Monday's email, this is another experimental newsletter article format, i am thinking of adding to existing weekly newsletter.This Wednesday newsletter will be a story based on real experiences of impacts of AI on design either from my own ways of working or clients I am working with. As I said this is an experiment - so i would love feedback at the end if you want to...

VIEW IN BROWSER Riley Coleman May 2025 Privacy Preserving Prompt Writing In this issue Strategies for Building Transparent AI Transparency vs IP, Security & Privacy How to Test for Transparency The Moment Everything Changed I still remember the sinking feeling. Four months ago, I was working with a design team when it happened. They'd been analysing weeks of user research—properly de-identified, of course. No names, no personal details, just behavioural patterns and anonymised quotes....